What does SIAA do?

SIAA helps global enterprises gain a competitive advantage in the modern talent marketplace with interviewing, assessments, scheduling, and candidate sourcing software. Our customers can use our software to schedule and conduct video interviews, or can combine our video interviewing software with our Assessments tool(s) which involves the use of sentiment analysis, and artificial intelligence in order to augment the customer’s human decision-making in the hiring process. A more detailed description of our video interview tool can be found at https://www.siaa.com.

We are headquartered in India, but work with partners, service providers and customers all around the globe. For more information about SIAA, please see the “About Us” section of our Website/Application at https://www.siaa.app/ and to see specific product information please see our “Platform” section of our Website/Application at https://www.siaa.app/.

What personal information does SIAA collect through the Website/Application?

The personal information that we may collect about you through the Website/Application broadly falls into the following categories:

Information that you provide voluntarily

Certain parts of our Website/Application may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to request a demo or register an account. When you visit our Website/Application, we may collect certain information automatically from your device or you may decide to provide information voluntarily via the form included on each page of our Website/Application.

Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website/Application, including the pages accessed and links clicked.

Collecting this information enables us to better understand the visitors who come to our Website/Application, where they come from, and what content on our Website/Application is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website/Application to our visitors.

Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology” below. You can view our full cookie policy here.

Information that we obtain from third party sources

From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.

The types of information we collect from third parties include general geo location information to identify what state and country you are visiting our site from and we use the information we receive from these third parties to ensure inquiries and other requests are routed to the appropriate team for processing as promptly as possible.

What information does SIAA collect through the Services?

If you are a job candidate (“Candidate”) or employee (“Employee”) using our Services on behalf of one of our customers who are engaging us to provide the Services to them (the “Potential Employers”), we are collecting and processing your personal information on behalf of the Potential Employers. In such cases, we are acting as a data processor and are collecting and processing your personal information on their behalf and in accordance with their instructions. The types of information typically collected are described in detail in this section below. What we do not collect, and you should not be asked by Potential Employers to provide to SIAA, are things like protected health information, financial information, social security or other government-issued identification number, and other sensitive personal information.

It is primarily the Potential Employer who must ensure that your personal information is collected and processed in accordance with data protection laws. Therefore, if you have questions or concerns about the handling of your personal data, you should contact the relevant Potential Employer directly or refer to their separate privacy policies.

The following outlines the types of personal information that we will typically collect through the Services on behalf of our customers:

Information that you provide voluntarily

In using the Services, Candidates and Employees may be required to provide certain personal information about themselves – for example, their name, photo, contact details, birth date, username and password (username and password is for Employees only, as Candidates do not create accounts within the SIAA platform), and other information as requested by the Potential Employer. Candidates may start the video interview via the provided link on email in which candidate requires to capture their photo.

Information that we collect automatically

When you use the Services, we may collect certain information automatically from your device. Specifically, this information may include IP addresses, other unique device IDs or addresses, web browser and/or device type, the pages you view on the Services and the dates and times you visit, access or use the Service.

Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology” below. You can view our full cookie policy here.

From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.

How does SIAA use this information?

SIAA may use your personal information in a variety of ways for the operation of the Website/Application and its Services, including:

• To operate, maintain, enhance, and provide all of the features and services found on the Website/Application and Services, to personalise the Website/Application and Services for your preferences and interests.
• To contact you for administrative purposes regarding the Services, for customer service purposes, or regarding content that you have posted to the Service.
• To understand and analyse the usage trends, interests, and preferences of our users, to improve the way the Website/Application and Services works and looks, and to create new features and functionality.
• SIAA may now or in the future use “automatically collected” information and “cookies” information to:
  • Personalise our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Website/Application or Services;
  • Monitor and analyse the effectiveness of the application and evaluation activities;
  • Monitor aggregate usage metrics such as total number of users, pages and media and features of the Website/Application or Service accessed, etc.; and
  • Track your entries, submissions, and status, including the ways in which you may interact with the Services.
• Where it is in accordance with your preferences, to send emails related to the products and services we think you may be interested in. You will have the ability to opt-out of receiving any such communications, either through links provided in the messages, or by updating your account preferences through the Services.

Who does SIAA share my personal information with?

We may disclose your personal information to the following categories of recipients:

• To the Potential Employer;
• To our group companies, third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security and features of our Website/Application and Services), or who otherwise process personal information for purposes that are described in this Privacy Notice;
• To any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary:
  • As a matter of applicable law or regulation;
  • To exercise, establish or defend our legal rights; or
  • To protect your vital interests or those of any other person;
• In connection with any proposed purchase, reorganisation, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice;

As stated above, if you are a Candidate or Employee and we are collecting your personal information through the Services, we will be collecting it on behalf of our customers, in accordance with the agreements that we have with them. For further information about how your personal information is shared with third parties, you should contact the relevant Potential Employer or refer to that Potential Employer’s Privacy Policy/Privacy Notice.

Legal basis for processing personal information of Website/Application visitors (EEA visitors only)

If you are a Website/Application visitor from the European Economic Area or the UK, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, to perform a contract with the Potential Employer as a service provider/data processor, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), which are not already referred to above, we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.

Cookies and similar tracking technology

We use cookies and similar tracking technology (collectively, “Cookies“) to collect and use personal information about you, including to help us understand how our Website/Application and Services are being used or to personalise our Website/Application and Services for you. For further information about the types of Cookies we use, why, and how you can control Cookies.

How does SIAA keep my personal information secure?

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please be aware that no physical or technical system is completely secure or immune from outages, losses, attacks, circumvention, design or implementation flaws, and human error. Therefore, we cannot and do not ensure or warrant that information you transmit to SIAA will not be lost or compromised, either during or after transmission.

You are responsible for maintaining the secrecy of your unique password and account information at all times, to the extent your access includes an account and password (Candidates do not have an account and password when using the Services).

Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Where we are collecting personal information on behalf of our customers (Potential Employers), we will retain the personal information in accordance with our services agreements with them and their instructions.

Your data protection rights

Under applicable data protection laws, you have the following data protection rights in respect of your personal information collected through the Website/Application:

• If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below.
• Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals whose information was collected through using this Website/Application wishing to exercise their data protection rights in accordance with applicable data protection laws. To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information.

Third Party Services

The Website/Application and Services may contain references and links to other Website/Applications and services provided by third parties, including Potential Employers. Any personal information you provide on third party sites or services (including communications between Candidates or Employees and Potential Employers through the Service) is provided directly to that third party and is subject to that third party’s privacy notice or policy. We are not responsible for the privacy practices of any third parties, and you should review their privacy notices carefully.

Updates to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, technologies, legal requirements or other factors. When we make changes, we will update the effective date at the top of this Privacy Notice. We encourage you to review this Privacy Notice periodically to stay informed about our practices regarding your personal information.

How to contact us

If you have any questions or concerns about this Privacy Notice or our practices, please contact us at:

Email: privacy@siaa.app

Address: SIAA, 123 Privacy Lane, Secure City, SC 45678, India