Privacy Policy

PRIVACY POLICY

SIAA (“we”, “us” or “our”) values your privacy and is committed to safeguarding and your personal information. This Privacy Policy explains and sets out how we collect, use, disclose, share and protect your information that identifies you or is associated with you (“personal information”), when you access or use our AI-based platform, in compliance with all applicable data protection laws for the time being in force.

Please read this Privacy Policy carefully to understand our practices regarding your personal information and how it will be handled. By creating an account with us or using and accessing SIAA’s Website / Application and Services (hereinafter collectively referred to as the “Service”), you acknowledge that you have read, understood and agreed to the terms outlined in this Privacy Policy.

Information We May Collect

We may collect the following categories of information, while you create an account with us and / or use and / or access SIAA’s Website / Application and Services:

(a) Personal Information

Account information such as your name, gender, email address, phone number, organizational affiliation, job title, professional experience, academic qualifications and other information necessary for account setup and user verification.

  • You may voluntarily provide additional professional details, including your resume, educational qualifications, work experience, skills and certifications.
  • Information you provide via forms when requesting demonstrations, accessing assessments, reporting issues or contacting us.
  • Survey responses, comments, feedback and opinions shared via Service or on the third-party platforms where SIAA maintains a presence.
(b) Organization Information

If you access the Service through an organization’s account, your organization may supply information to create or manage your profile, including your name, job title, work email and phone number, etc.

(c) Device and Usage Information

We collect usage information, including the duration of your session, navigation paths, selections, preferences and input data while completing assessments or other features within the Service.

We also collect technical data, such as your IP address, browser type, device information (e.g. mobile or desktop), operating system and other diagnostic data to ensure the platform works seamlessly, which is stored according to our data retention and security protocols.

We may track how you interact with our platform, including pages viewed, features used, to optimize user experience and improve our service offerings.

(d) AI-Assisted Interview Responses

As part of the interview process, we may collect audio, video or text-based responses provided by you during AI-driven assessments. This includes voice tone, facial expressions and behavioral cues, which are processed by our AI to evaluate your responses.

If you participate in a video interview, the recordings, including visual and audio content, may be stored for performance evaluation and to improve the AI algorithms.

Business Social Network Profiles or Third-Party Resumes

If you or your organization uses SIAA’s browser extension while visiting platforms such as LinkedIn, Naukri, indeed or any other platforms, resumes and profile information may be uploaded to the SIAA dashboard, either manually or automatically, depending on configuration settings.

Purpose of Data Collection

(a) Provision of Services

To provide and facilitate the AI-based interview process, including assessing responses, giving feedback and delivering insights to users.

(b) Improvement of AI and Platform

To analyze interview data and improve our algorithms, providing more accurate and efficient evaluations over time.

(c) Communication

To send transactional communications (such as interview reminders, account notifications and updates), as well as promotional messages with your consent, either express or implied.

(d) Compliance and Legal Obligations

To comply with all the legal obligations and protect the rights and ensure safety of individuals and the organization using the platform.

Miscellaneous

To manage accounts, validate information, and provide access to Service features.

To improve the Service and ensure that content and features are tailored to user preferences.

To train and enhance AI and machine learning models for Service functionality.

To provide information about products or services that may be of interest, according to your marketing preferences.

To predict or determine content, recommendations, or other information that may be relevant to you.

To fulfill obligations arising from agreements with users or enterprise clients, including evaluation of assessments.

To notify users of updates, address complaints, and respond to inquiries.

To prevent, detect, and investigate prohibited activities or threats to the security of the Service.

To produce aggregate statistics and analytics, anonymized to prevent individual identification.

To facilitate collaboration with partners providing hosting, analytics, messaging, or authentication services.

User activity monitoring via browser extension for functional enhancement (clicks, scrolling, mouse movements).

Data Storage

(a) Access Control

We implement appropriate security measures to prevent unauthorized access, disclosure, alteration or destruction of any personal information. Data processing is conducted using IT systems and follows organizational procedures aligned with the purposes described in this Policy. By using the Service, you consent, either expressly or impliedly, to any transfer, storage or processing of any personal information outside your country of residence.

(b) Physical and Technical Location

Personal data is processed at SIAA’s operating offices and at locations of parties involved in processing. Information provided to us is stored on secure servers. Users with account passwords are responsible for maintaining confidentiality and notifying SIAA of any suspected compromise.

(c) International Data Transfers

Your personal information may be transferred to and stored in locations outside of India, including countries that may not have the same data protection laws as those in your country of residence. By using our platform, you consent, either expressly or impliedly, to such transfers of your data.

Data Retention

Personal data is retained only for as long as necessary to provide the Service or fulfill any contractual obligations, as outlined in this Privacy Policy or as required by law. Users may request suspension or deletion of their personal information by contacting SIAA, subject to any legal obligations or contractual requirements we must honor.

Disclosure of Personal Information

SIAA will not sell, rent or lease your personal data to the third parties. However, it may share your information in the following circumstances:

Group Entities – subsidiaries, affiliates, employees, agents, officers, and contractors, for purposes consistent with this Policy.

Third-Party Service Providers – providing services under our instructions and required to maintain confidentiality and security, who assist in the operation and maintenance of the platform (e.g. cloud storage, video processing and data analytics).

Business Transfers – in connection with mergers, acquisitions, or asset transfers, provided recipients adhere to this Policy.

Legal Obligations – in response to subpoenas, court orders or other lawful requests or to comply with applicable legal or regulatory requirements in India or elsewhere.

Security and Fraud Prevention – to investigate or prevent prohibited or illegal activities, protect users and ensure Service security.

Business Partners – for services provided jointly with SIAA, such as enterprise clients administering candidate assessments.

Additionally:

Your organization’s name may be used for client references or marketing purposes.

Data may be used for email marketing; opt-out options are provided via unsubscribe links or direct requests

SIAA reserves the right to restrict or suspend access to the Service without prior notice in cases of suspected illegal or unethical activity.

Cookies and Tracking Technology

We use cookies and similar technologies to collect information about your interactions with the Service, personalize content, analyze usage patterns and enhance your experience on our platform. These technologies help us understand how users interact with the platform, personalize content and analyze trends. You can manage your cookie preferences through your browser settings.

Security of Personal Information

We maintain appropriate technical and organizational safeguards to protect all the personal information. Users are responsible for maintaining the confidentiality of account credentials. We further implement reasonable security measures, including encryption and secure servers, to protect your personal data against unauthorized access, loss, misuse or alteration. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and while we strive to protect your data, we cannot guarantee absolute security.

Children’s Privacy

Our platform is not intended for use by individuals under the age of 18 and we do not knowingly collect or solicit personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us immediately and we will take steps to remove such data from our systems.

User Data Rights

Users have the right to:

  • Access, correct, or update their personal information.
  • Request deletion, correction, omission or suspension of personal information, subject to certain exceptions, such as ongoing legal obligations.
  • To exercise any of these rights, please contact us on the details provided herein below and we shall respond to your request in accordance with applicable data protection laws.

Third-Party Services

The Service may integrate with or link to third-party platforms. Any information shared with these third parties is subject to their respective privacy policies. SIAA is not responsible, in any manner whatsoever, for any third-party practices.

Changes to This Privacy Policy

We may update this Policy periodically. Changes will be posted here with the revised effective date. Users are encouraged to review the Policy regularly and may object by ceasing use of the Service.

Contact info:

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Office: Level 23, Boulevard Plaza Tower - 2, Dubai Downtown, Emaar Square, Sheikh Mohammed Bin Rashid Blvd, Dubai - UAE.
  • Email: support@siaa.com